with Ultimate Cloud licence
Power up your IT service delivery with AnyDesk
Deliver faster, more effective support with remote access built directly into Freshworks.
Explore the AnyDesk Apps for Freshworks and simplify remote support with the right solution.
Elevate your IT helpdesk with smarter remote support
Make outstanding customer experience and swift issue resolution the cornerstones of your IT service desk. Here's how AnyDesk makes your helpdesk more productive and efficient:
Integrated access
Enjoy fast remote access straight from the Freshworks console for efficient, hands-on support.
Streamlined connections
Connect in a single click and enjoy a intuitive session flow for users and support agents.
Easy session sharing
Create a unique session request for each support case. Use the email template to easily share the session link with your requester.
Seamless session launch
See in real time when the user is ready to connect, and join the session directly from the service ticket.
Enhance IT Service Management with built-in remote support straight from Freshworks
Elevate your support flow by starting an AnyDesk session directly from your Freshworks ticket. With remote access fully integrated into the case overview, your team can deliver faster resolutions seamlessly and efficiently.
Discover AnyDesk on the Freshworks Marketplace
Effortless remote support
Deliver expert help with intuitive remote control and offer a great support experience. Collaborate remotely and solve the matter as if you are siting next to your user.
Simplified access
Provide instant support with AnyDesk Assist, a lightweight, one-time-use app. Users can join sessions immediately—no installation, setup, or training needed.
Comprehensive overview
Track and manage your support activity through the management console, my.anydesk II. Collaborate with your team in real time on tickets and session workflows.
Smart scheduling
Schedule your AnyDesk sessions to perfectly synchronize with users’ availabilities, and keep them informed with automatic email updates.
Connect remotely, solve instantly — all from your Freshworks app
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