Case Study: Municipality of Udine

Italian Municipality Implements AnyDesk for Remote Work Within a Short Period of Time

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About the Municipality of Udine

The Municipality of Udine is an Italian town of approximately 100,000 inhabitants in the Friuli Venezia Giulia region of Italy. The town is considered the historical capital of Friuli and provides services to citizens and businesses. With about 800 employees, the municipal offices are organized in various branches that offer face-to-face services to the region and its staff, such as the Department of Information and Telematic Systems.

The Challenge

A "Smart" and Secure Support Technology Infrastructure

After the Italian Government had implemented lockdown measures in March 2020 due to the COVID-19 pandemic, the Municipality of Udine found itself in urgent need to roll out a technological infrastructure that would allow its employees to work from home while simultaneously continuing to use the administration's IT systems. The substantial number of employees (around 500 at the time) had to be moved from an office environment to working from home within just a few days.

"AnyDesk is a lightweight solution allowing quick installation. It is easy to use, customizable, and implemented instantly."

Municipality of Udine

The Solution

AnyDesk Enables Secure and Fast Remote Working

After testing several providers, the Head of Information and Computer Systems and his staff found that the AnyDesk solution met all their requirements. AnyDesk is easy to use for end users and does not have to be installed on users' home computers. Only a quick installation on workstations at the municipal offices is required. The software possesses all mandatory security and reliability features that are essential for enabling remote work.

The Result

A Comfortable Home Office Tool for all Employees

In March 2020, the Municipality of Udine ultimately decided to adopt AnyDesk, which allows up to 400 simultaneous sessions. AnyDesk guarantees a smooth operability for the city's employees and allows safe, easy, and trouble-free remote working.

Easy to Use

No installation required and easy to use for end users

Security

AnyDesk enables top-secure remote working for employees

Reliability

The only solution able to meet all of the Municipality's requirements

Speed

AnyDesk is small in size and allows quick installation on office workstations

Facts & Figures

1

Solution

400

Sessions

500+

Human Resources

What's next?

Simply download the full PDF or contact us, if you have questions:

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