AnyDesk Services:
Maximize Your Benefits

Our services are tailored to your needs

Not only do we offer fast and secure Remote Desktop Software, but we also offer exceptional Services to our valued Customer Community. From Professional Services to Customer Success and Customer Care, our dedicated Customer Experience department will help you get the most out of AnyDesk Software. Benefit from our services offerings and maximize your AnyDesk experience!

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Trusted by over 170,000 customers

Customer Success

Our Customer Success Managers help you personalize your individual AnyDesk plan. By providing exceptional service, we aim to help our customers achieve their goals while ensuring a seamless AnyDesk experience.

Understand your data and gain insights

Get professional AnyDesk training and onboarding

Profit from customized success plans tailored to your needs

Receive guidance on how to leverage AnyDesk best

Benefit from our technical expertise for more success

Learn industry best practices and trends

Understand your data and gain insights

Get professional AnyDesk training and onboarding

Profit from customized success plans tailored to your needs

Receive guidance on how to leverage AnyDesk best

Benefit from our technical expertise for more success

Learn industry best practices and trends

Customer Success at AnyDesk handshake

Technical Support

Offices

Germany: Stuttgart (Headquarters), Berlin
United States: Tampa, Florida
Hong Kong
China: Shanghai

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Availability

Our Care Specialists and Product Experts are available from Monday till Friday from 9 am – 5 pm (CET) to provide help and to collect your feedback. Simply enter a ticket.

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Help Center

Get immediate answers to commonly asked questions and learn more about AnyDesk features and different use cases. The Help Center is available 24/7.

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System status

Check the current system uptime and potential issues. View uptime over the past 90 days and further historical data at a glance.

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AnyDesk enables us to do things you wouldn’t believe would normally be possible. Our users love how quickly we can help them via Remote Support. Other solutions do not have the ability to carry out administrative tasks in the same way.

Chris Coombes, Senior Network Engineer, Bromsgrove School

Professional Services

Having advanced integration plans or special needs that require professional help? Our experienced Professional Services Consultants are here to analyze, consult and recommend best practices based on your very individual situation.

Consulting

Our Consulting Services focus on the effective use of AnyDesk within your company.


  • Consulting for technical integration into your business systems
  • Understand your needs and helps with a tailored product configuration
  • Ensures an efficient use of AnyDesk within your departments
  • Privacy / Security Consulting

Training

Our Professional Services package includes the following training:


  • An individual, comprehensive End User Training
  • Train-the-Trainer to support large scale rollout and adoption
  • Administration Training
  • Service Desk Training

Setup

To help you get successfully started, we support you with:


  • Installation and Setup of the Application
  • Setting up Custom Clients
  • Writing REST-API scripts and custom Windows/Linux/Bash/Powershell CLI scripts
  • Direct management of your clients

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Holger Friesz, VP Commercial at AnyDesk

Customer experience: Added value for our customers

Discover what else AnyDesk has in store to enhance your Customer Experience everyday.

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AnyDesk Help Center: Get instant help

Need help? Get immediate answers to frequently asked questions in our dedicated customer portal.

Video Tutorial: How to customize AnyDesk

Video Tutorial: How to customize AnyDesk

Learn how to create the perfect AnyDesk version for your individual needs in our Video Tutorial.

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