Case Study: Stefanini IT Solutions
Stefanini IT Solutions uses AnyDesk to provide support to a Brazilian federal court
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About
Stefanini IT Solutions is a Brazilian multinational that delivers digital solutions and provides services and consulting in the IT sector. With subsidiaries in more than 40 countries, Stefanini is considered one of the most important IT consultancies in the world and is the 3rd most internationalized company in Brazil. Among its clients, the Federal Regional Court of the 2nd Region should be mentioned, which has the states of Rio de Janeiro and Espírito Santo under its jurisdiction.
The Challenge
A secure, On-Premises Remote Support Solution
Stefanini attends to and supports the entire systems and IT sector of the Federal Regional Court of the 2nd Region. With the restrictions imposed during the pandemic, which led court employees to work from home, a solution had to be found to provide Remote Support safely and efficiently to all of those who worked at the government agency.
"The ease of accessing the users' devices remotely and guiding them on how to receive that remote access is a high point for us. Users at the Federal Regional Court felt very comfortable with AnyDesk due to its ease of use and its interface, which is more user-friendly than other solutions."
Jefferson Oliveira Torres, Operations Manager at Stefanini
The Solution
Secure, fast and easy to use
Thanks to AnyDesk, Stefanini is able to provide Remote Support to all employees of the Federal Regional Court of the 2nd Region, no matter what part of the country they are working from. And, with secure remote connections and an on-premises solution, the court ensures its data stays safe within its own network. With AnyDesk's Remote Support Solution, Stefanini saves time and money. That way, analysts can give support to more employees, ensuring the shortest possible wait time.
The Results
Quick and easy Remote Support with heightened security
What makes AnyDesk the perfect solution for Stefanini and the Federal Regional Court of the 2nd Region?
On-premises solution
Hosted on the servers of the Federal Regional Court, keeping all information on its own network
Easy to use
Simple and intuitive use, no matter the user's level of expertise
Time saving
Perfect for providing Remote Support and solving technical issues quickly and effectively
Top-level security
Direct Remote Access with end-to-end military-grade encryption
Facts & Figures
9
analysts using AnyDesk
2
Brazilian states
1
solution
0
implementation issues
What's next?
Simply download the full PDF or contact us, if you have questions:
+1 833 269 3375
