Get Support With a Single Click
Whenever you need remote support, simply open AnyDesk and click the Request Session button. The support team will be notified instantly, and an agent will help you as soon as possible.
Request assistance instantly
Open a case with your company's help desk team by clicking the Request Session button on AnyDesk.
Join your session with ease
There's no need to share your AnyDesk ID with the support agent. Simply click the session invitation link and accept the session request.
Get email notifications
Get the session invitation link via email, including a calendar entry for easy access. Stay informed with email notifications for any changes to your session's timeline.
Benefits
No AnyDesk ID needed
Your session request gets a unique identifier in the request queue, so there's no need for you to share your AnyDesk ID with the support team, making it faster to connect.
Choose your client
You have the option to either download a new temporary client or use your existing AnyDesk client to join the support session.
Speed up support
Use the description field to provide information about your issue so that your case is correctly assigned, ensuring faster handling and resolution.
Discover more
Case Study: Data Integration Center
See how the Magdeburg Data Integration Center uses AnyDesk for Remote Collaboration.
File Manager & File Transfer
Learn how File Transfer works on different operating systems in the AnyDesk Help Center.
Explore the Help Center
Find in-depth technical details and step-by-step instructions in our Help Center articles and guides.
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