Your Onboarding Experience with AnyDesk

We want to offer you a smooth start with AnyDesk. Find out everything you need to know, from our software updates to dedicated customer support. Check out our Help Center for detailed instructions.

Step-by-step start

After purchasing an AnyDesk license, you will receive an email with your login credentials. If you can't find the email in your inbox, make sure to check your spam folder.

Before using AnyDesk, make sure your device meets the minimum requirements to run the software. You can find a checklist here.

After you've made sure your system meets the minimum requirements, download and install the AnyDesk client on your device.

Using the credentials you've received by email, log in to Then, go to the License tab. That's where you will find your license key. Copy your key, open the AnyDesk client, and paste it to the Change License Key field. You can find a detailed step-by-step guide on how to do that here.

In some instances, the firewall may have to be modified to allow AnyDesk to establish connections. If that's your case, follow this guide to whitelist AnyDesk from your firewall.

Share this link with your team so they can set up AnyDesk on their devices, and you'll be ready to connect. Getting your whole team on board will reduce the number of questions about how to use AnyDesk and save valuable time for your IT department.

Onboarding video

Familiarize yourself with some of the basic functions of the AnyDesk client and my.anydesk


Customized remote access

User Management Console

Manage your client via our central management console. Create your own custom client, set up users, manage permission sets and user roles, and more.

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Custom Client

Configure your own version of AnyDesk with custom settings to reflect your corporate identity and adapt AnyDesk to your requirements.

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Personalized security features

Set up AnyDesk to fit your security requirements, ensuring the protection of your devices and preventing remote access abuse.

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Your AnyDesk experience

Customer Care

We are always there to help if you have questions about your license or how to use AnyDesk. Use our support form at my.anydesk to open a ticket.

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Customer Success

Get personalized support and guidance to ensure you get the most out of AnyDesk.

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Updates and releases

View our Changelog to stay up to date on AnyDesk updates or new version launches.

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Watch our video tutorials


Get Started With AnyDesk

See in our tutorial how you can easily get started in just a few clicks.


AnyDesk in a Nutshell

See AnyDesk in action and discover how to use AnyDesk in this tutorial video.


Customize your own Version of AnyDesk

Learn how to create the perfect AnyDesk version for your individual needs.


All about the Address Book

Discover the AnyDesk Address Book and learn how to manage your AnyDesk contacts.


Set up AnyDesk for Remote Work

Start working from anywhere with AnyDesk in just 3 simple steps.

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