AnyDesk takes privacy very serious. We exercise the utmost care and strictly adhere to the statutory provisions in regards to collecting, processing, using and unnecessary disclosure of data. This statement provides an overview about your rights when using our website and software and what kind of data is collected and for what purpose.
Personal data is any information relating to an identified or identifiable natural person. This includes information and details such as your name, your address or other mailing address, or phone number. This also includes an email-Address if it includes such a reference to your name that it makes you identifiable. Information that can not be used to determine your identity is not considered to be personal data. Such information is, for example, body size, gender, age or education.
Use and Disclosure of Data
We will use automatically or manually collected personal data related to you to only to respond to your inquiries, to process contracts we have concluded with you, and for technical administration.
We will only disclose personal data to third parties under a limited extent under the following circumstances:
- In order to process the payment process at the appropriate payment service
- If you have explicitly consented to the disclosure of the data
- If we are legally obligated to disclose the data (e.g. in response to a court or administrative order)
In no case will the data be sold.
Deletion of Data
You have the right to revoke your consent to the storage of your personal data at any time. The deletion of your personal data is carried out when you have revoked your consent and storage is no longer necessary for processing of contracts. In any case we will delete your personal data if we do not longer need it for our services or if the storage gets prohibited for legal reasons.
As a principle, we ask on our website only to provide us with the data that is immediately necessary for the provision and improvement of our services. In addition, some data is automatically collected for statistical analysis.
E-Mails and Newsletters
If you use the email services offered on this website or would like receive our newsletter, your email-address will be stored. Additionally, we may require further information which will enable us to check if you are the owner of the email-address or if its owner agrees to reveive the newsletter. You can revoke your permission for storage and usage of this data and your email-address to deliver newsletters at any time.
Email newsletters can be unsubscribed at any time.
Every access to our website and related resources is logged. The logging is necessary for internal statistical purposes and to ensure data security. Some information from your browser is collected and stored for that matter. This includes:
- Browser type and version
- Operating system
- The previously visited website
- The host name of the accessing computer and its IP address
- Time of the server inquiry
- Management of different user sessions (session tracking)
- Storage of user settings of our website (e.g. language setting)
- Use in the context of web analytics
Web analytics tools
You can stop the recording and processing of your data usage of this website by Google by downloading and installing the browser plugin available at:
To ensure a reliable and safe operation of AnyDesk, to enable some advanced features and to improve our procduct in the future, AnyDesk will automatically collect the following data:
- Time of program start
- IP-address of the machine
- Statistical information about your computer (e.g. CPU-type, screen resolution)
- Time and duration of AnyDesk sessions as well as the AnyDesk-IDs of participants
This data is saved in a database which is seperate from the database which contains your personal data.
We reserve the right at any time to modify this privacy statement in compliance with the legal requirements.