Case Study: Duale Hochschule Baden-Württemberg Karlsruhe

In-House Network to Meet the Highest Security Requirements

Contact Us

About Baden-Württemberg Cooperative State University (DHBW)

The DHBW provides education for over 34,000 students at 12 locations, together with around 9,000 partner companies. Since the employees at the Karlsruhe location also work from home and 700 lecturers teach remotely, the seven-person IT department has to take care of numerous devices at different locations.

The Challenge

Smooth Remote Software in the campus network

Until 2020, the IT department at DHBW Karlsruhe had direct contact with its users when performing their work. The need for Remote Access first arose during the Coronavirus crisis. To support employees working from home, a straightforward Remote Maintenance Solution was needed: easy to use for both IT staff and the end user. Also, data protection was crucial: The software must run in the company's own network in order to retain full control over the data.

"We were pleasantly surprised by the ease of use and user acceptance.”

Harald Ritzenthaler, Head of IT Service Centre

The Solution

Simplicity and security: A perfect match

The option of hosting AnyDesk on-premises not only convinced the IT department at DHBW Karlsruhe, it was also met with immediate acceptance among employees, because it means that all DHBW Karlsruhe data protection guidelines are adhered to. The custom client can also be perfectly adapted to the university's design.
For remote maintenance, simplicity is key. Roll out was within a day, and since then the solution has been running stably.

The Result

Ease of use for high acceptance

Thanks to AnyDesk's clear user interface, end users are not overwhelmed by complicated processes. Instead, a session request reaches them, which they must first accept. This creates trust and assurance that no unauthorised device can connect. AnyDesk's Customer Support can be reached by the DHBW Karlsruhe IT team at any time if questions arise. This allows the IT department at DHBW Karlsruhe to concentrate on the essentials: The fast Remote Support for the employees.

Ease of use

Fast implementation and clear user interface

On-Premises solution

Data security and control, thanks to compartmentalised network

Employee satisfaction

AnyDesk is trustworthy thanks to high security standards

Personal customer support

Competent help with problems and questions about AnyDesk

Facts & Figures

260

Employees

300

Devices

1

Day of implementation

3

Locations

What’s next?

Simply download the full PDF or contact us, if you have questions:

Customer spotlight

Leibniz Institute

Renowned Astrophysical Institute with highest security standards uses fast and safe On-Premises Remote Software.
Learn More

Amedes

International medical company relies on unified and secure Remote Desktop Software within their autonomous internal network.
Learn More

ARD.ZDF

Non-profit education institution shapes the new generation of media professionals from home with fast and secure Remote Desktop Software.
Learn More

Bromsgrove

Independent boarding school gives remote support worldwide and network-independent with lean and safe Remote Desktop Software.
Learn More

Spidercam

Leading camera specialist relies on high performance Remote Support Software for worldwide equipment support in live sports events.
Learn More

South Bound Brook

Public School benefits from great affordable Remote Support Software for schools, and enjoys fast and secure IT support.
Learn More

DHBW Karlsruhe

IT department of State University benefits from a high acceptance of Remote Support Software amongst employees thanks to its ease of use.
Learn More

Data Integration Centre

Magdeburg Data Integration Centre uses AnyDesk's On-Premises solution for maximum security of sensitive data.
Learn More

Wanzl GmbH & Co. KGaA

International family enterprise enables Remote Work for their marketing and graphics staff thanks to AnyDesk's fast and secure solution.
Learn More

Sun Chemical

International enterprise of DIC Group uses AnyDesk On-Premises to safely connect its global IT team.
Learn More

Stefanini IT Solutions

Stefanini IT Solutions uses AnyDesk to provide support to a Brazilian federal court.
Learn More

Areandina University

Colombian university enables virtual class participation and implements fast and easy Remote Access for devices located on campus.
Learn More

Spontent GmbH

SPONTENT directs live sporting events on Twitch via Remote Access.
Learn More

TRANSLATION_NOT_FOUND

TRANSLATION_NOT_FOUND
Learn More

TRANSLATION_NOT_FOUND

TRANSLATION_NOT_FOUND
Learn More

Capitol Technology University

AnyDesk provides hands-on experience with technology institute.
Learn More

HAAS Media Group

How the HAAS Media Group uses AnyDesk's On-Premises solution for secure Remote Support.
Learn More

City of Haverhill

AnyDesk supports the City of Haverhill with its easy-to-use and secure Remote Desktop Solution.
Learn More

solutionIT managed security

solutionIT uses AnyDesk to support critical security systems.
Learn More

Sign up for news, tips and more