Case Study: solutionIT managed security
SolutionIT Uses AnyDesk to Support Critical Security Systems
SolutionIT managed security maintains IT security environments for its customers. The team of IT security specialists works continuously in 3 shifts to be able to intervene within minutes. Customers range from the industrial sector to particularly critical systems, such as government-level administration.
Reliable customer service in all situations
Remote Access is considered one of the most critical systems for solutionIT managed security. In the event of a cyberattack, solutionIT employees need secure and fast access to the relevant systems within minutes. This requires a stable and secure on-premises Remote Support Solution.
"AnyDesk is integrated into all our work processes and is used everywhere, whether in the military or industrial sector or in government-level administration. AnyDesk is accepted and considered secure by all industries and customers."
Stephan Lehniger, Managing Director at solutionIT managed security
Fast and efficient access to critical systems
The high quality and security of AnyDesk convinced the security specialists at solutionIT managed security. The solution can be hosted in-house and, thus, it is well protected. Within a very short time, the solution was rolled out to over 5,000 systems without any problems. Since then, there is hardly a process in which AnyDesk is not involved. AnyDesk can be used reliably for all security questions and issues customers might have.
Trusted Remote Support for all customer sectors
AnyDesk is available on demand around the clock. The Address Book allows target systems to be found quickly and organised in an ideal manner. On the customer side, the personalised Namespace directly creates trust. Support times are extremely low because AnyDesk is easy to use for both customers and IT administrators, and no additional training is required.
High security standards
No other solution can offer comparable security standards
Stability and reliability
Fast integration into all processes and always reliable in continuous operation
Custom Namespace for quick identification for customers
Ease of use
High user and customer acceptance due to an intuitive user experience
Facts & Figures
employees with access to AnyDesk
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