The HAAS Media Group distributes several daily newspapers with a total circulation of around 102,000 copies, The publishing house has 23 subsidiaries with a total of 700 employees. 600 employees at 12 locations work in an IT-related capacity and are therefore dependant on the central IT department, which is responsible for the entire media group.
A suitable solution for secure Remote Support
In the event of technical problems among the scattered workforce, the IT department of the HAAS Media Group intervenes via Remote Access. In addition, there are so-called Power Users who offer software training via Remote Access. Data protection was the top priority when choosing the right solution. Other Remote Access tools posed security risks and were not compatible with the HAAS Media Group's operating system. This is why they decided for the On-Premises solution of AnyDesk.
"We didn't encounter any technical challenges during the setup of AnyDesk. Everything worked amazingly well. Within half a day, the server was up and running and our clients were created. Then we rolled out AnyDesk to the devices. Done."
Michael Taeger, Operative Head of IT at HAAS Media Group
Personal, secure, fast – ideal for Remote Support
By compartmentalising the network, AnyDesk can be used strictly internally. On my.anydesk, the central management console, IT staff can view all session logs in one location. The Custom Client only allows outgoing connections; some sensitive computers cannot be reached at all. Power Users save a lot of time by connecting to their colleagues' devices in real-time via Remote Desktop. AnyDesk has been very well received by employees. All they have to do is name the client, and the IT person can quickly connect. Each client is given a user-specific image, making them easily identifiable, and is also secured with complex passwords.
What makes AnyDesk the perfect solution for HAAS Media Group?
Adapted to their needs
Personal and detailed consultation at eye level
Time and cost saving
Fast remote access from anywhere, even from home
On-Premises use and central management of Custom Clients
The client is secured with a password and adapted to the company identity
Facts & Figures