Case Study: Stefanini IT Solutions

Stefanini IT Solutions uses AnyDesk to provide support to a Brazilian Federal Court

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About

Stefanini IT Solutions is a Brazilian multinational that delivers digital solutions and provides services and consulting in the IT sector. With subsidiaries in more than 40 countries, Stefanini is considered one of the most important IT consultancies in the world and is the 3rd most internationalized company in Brazil. Among its clients, the Federal Regional Court of the 2nd Region should be mentioned, which has the states of Rio de Janeiro and Espírito Santo under its jurisdiction.

The Challenge

A secure, On-Premises Remote Support Solution

Stefanini attends to and supports the entire systems and IT sector of the Federal Regional Court of the 2nd Region. With the restrictions imposed during the pandemic, which led court employees to work from home, a solution had to be found to provide Remote Support safely and efficiently to all of those who worked at the government agency.

"The ease of accessing the users' devices remotely and guiding them on how to receive that remote access is a high point for us. Users at the Federal Regional Court felt very comfortable with AnyDesk due to its ease of use and its interface, which is more user-friendly than other solutions."

Jefferson Oliveira Torres, Operations Manager at Stefanini

The Solution

Secure, fast and easy to use

Thanks to AnyDesk, Stefanini is able to provide Remote Support to all employees of the Federal Regional Court of the 2nd Region, no matter what part of the country they are working from. And, with secure remote connections and an on-premises solution, the court ensures its data stays safe within its own network. With AnyDesk's Remote Support Solution, Stefanini saves time and money. That way, analysts can give support to more employees, ensuring the shortest possible wait time.

The Results

Quick and easy Remote Support with heightened security

What makes AnyDesk the perfect solution for Stefanini and the Federal Regional Court of the 2nd Region?

On-premises solution

Hosted on the servers of the Federal Regional Court, keeping all information on its own network

Easy to use

Simple and intuitive use, no matter the user's level of expertise

Time saving

Perfect for providing Remote Support and solving technical issues quickly and effectively

Top-level security

Direct Remote Access with end-to-end military-grade encryption

Facts & Figures

9

analysts using AnyDesk

2

Brazilian states

1

solution

0

implementation issues

What's next?

Simply download the full PDF or contact us, if you have questions:

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