Success factors for Remote Support
Exceptional IT Support depends on many factors. One of these factors certainly is to use the right software. Not only should Remote Desktop Software be intuitive and easy to use, but also secure and accessible. We offer you a solution with thought-through features so you can provide the best IT support possible to delight you and your clients, customers, and colleagues.
Efficient IT support
Powerful Remote Assistance Software allows you to provide exceptional customer service and fast problem-solving from any location. Solve complex customer and client issues easily from anywhere with AnyDesk.
Helpdesk
Connect clients and customers in a fast and simple manner to support teams across the globe. Our Remote Support Solution makes it possible to always provide customers and clients access to people with the right knowledge and expertise.
Mobile support
Offer a wide range of services to your customers and clients to provide excellent customer experience. AnyDesk allows seamless cross-compatibility between machines on a variety of operating systems and devices.
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Simplify your IT support
Automated roll out
The Automated Roll Out gives IT professionals the chance to roll out and configure AnyDesk software on multiple computers. A single installation on every device is not necessary.
First-class user experience
Have you ever experienced our innovative DeskRT codec in action? AnyDesk is easy to use, secure and running stable even with low internet connectivity to offer you the best user experience.
Fast File Transfer
Share files and folders fast with AnyDesk’s File Transfer on all devices, platform-independent. There are no limitations. Share as many files as you want and as often as needed.
Group Policies
Configuring multiple workplaces can be time consuming. With AnyDesk’s Group Policies, you can manage settings from a central location. Decide the settings of multiple workstations so your users are quickly ready to go.
Privacy Mode
Do you need to solve IT issues on devices in public places? That doesn't have to be an issue! With AnyDesk, you can access them remotely and hide the screen, so that passer-bys can't watch.
Customisation
Make AnyDesk your own! Set a logo, configure permissions, privileges, default behaviours and many other features to make AnyDesk perfectly fit your company needs.
Every operating system, every device
AnyDesk runs native clients on all major platforms.
Tutorial: AnyDesk in a Nutshell
Experience AnyDesk's outstanding performance
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Tutorial: Getting started
See in our tutorial how you can easily get started in just a few clicks.
Remote Support Guide
Download this guide to streamline your IT Service Management with the right strategy and technology.
Blog: Remote Support
Everything you need to know about Remote Support. Increase the efficiency of your IT support.
Seamless and secure Remote Desktop support
Security
High-level security is important when providing Remote Support. AnyDesk’s Remote Desktop Software brings comprehensive security to your connections through RSA 2048 asymmetric key exchange encryption that verifies all connections. We employ military-grade standards to protect your device from unauthorised access – ensuring you and your clients can rest assured that data, documents, and sensitive information are always safe.
Performance
When it comes to Remote Support, fast and lag-free connections help you get the job done quicker. AnyDesk’s innovative, cutting-edge software helps you achieve seamless connections with anyone, anywhere in the world. Our proprietary video-codec DeskRT guarantees high framerates, incredibly low latency, and efficient bandwidth usage at all times and allowing you to transfer image data between computers in a way no competing product can.
All operating systems
Connect easily with users on a broad range of platforms. AnyDesk’s Remote Support Software allows seamless cross-compatibility between machines on all common operating systems. Likewise, AnyDesk is the solution of choice for Remote Support professionals – also in complex environments. The platforms include both operating systems for desktop computers and mobile devices as well as IoT solutions alike: Windows, macOS, iOS, Linux, FreeBSD, Raspberry Pi, Chrome OS.
Let's talk
Would you like to learn more about Remote Support Solutions? Our sales team can help you ensure our solution meets your requirements.
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