Remote Desktop Unattended Access

Unattended Remote Access for Maximum Security and Flexibility

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Secure and flexible Remote Access for your devices

Whether you’re providing remote support to your IT team, engaging in remote work from your Windows, macOS, or Linux workstation, or troubleshooting issues on a mobile device (Android/iOS), our unattended remote access solution offers full access via robust remote desktop software. With seamless integrations, you can streamline your workflow while ensuring strong access control and two-factor authentication to mitigate security risks during every remote session or connection request.

How does Unattended
Access work?

To set up unattended access, simply configure a strong password in your security settings on the remote device. When you initiate a remote session or send a connection request, a dialog window prompts you to enter your credentials. This process not only safeguards the remote computer through verified access control but also minimizes security risks commonly associated with other remote access software.

Automatic
login

With automatic login enabled, you enjoy full access to your endpoint without having to repeatedly enter your password. Once logged in, future remote connections will initiate automatically on any remote device, whether it’s a Windows desktop, a macOS laptop, or a Linux system, making remote desktop interactions and troubleshooting even more efficient.

Safe and
secure

Manage every aspect of your unattended access using our intuitive custom client generator. Customize your security settings and, for maximum protection, enable two-factor authentication. This ensures that whether you’re providing remote assistance or IT support for remote work, you have a secure, reliable platform for remote desktop management that keeps security risks at bay.

Benefits

Work from anywhere

With unattended access, you can connect to your remote device from anywhere, whether you’re using a Windows PC in the office or a mobile device on the go. Enjoy uninterrupted remote sessions that provide full access for both end-users and MSPs, enabling you to maintain remote control over your remote computer regardless of your location.

Flexible support

Providing remote support has never been easier. With our unattended remote access solution, IT professionals can efficiently manage remote computers, perform reboots, and troubleshoot issues without disturbing the end-user. Benefit from competitive pricing and seamless integration with AnyDesk, making it an ideal solution for remote work and IT support with secure access control.

IoT

Today’s unattended access isn’t limited to traditional PCs, it’s also ideal for managing IoT devices and industrial workstations. Whether you need to remotely control a device at a wind farm or manage a remote device running on Microsoft platforms, our solution offers secure remote connections with robust access control. This ensures that even the most challenging environments, from remote computers to mobile endpoints, remain fully manageable.

Tutorial: Set-up AnyDesk for Remote Work

Discover Unattended Access in use

Tutorial: Set-up AnyDesk for Remote Work

Frequently asked questions

Unattended Access allows you to connect to a remote device using a password, without the need for someone on the other end to accept the connection request. This means you can securely access remote devices anytime, even when no one is physically present to accept the connection.

With Unattended Access you can connect to a remote device by using just a password, without requiring the user to either accept or decline the connection. This feature is particularly useful for IT admins, system maintenance, managing servers, and professionals that need access to their office devices when working from home.

On the other hand, full access refers to the complete control over a remote device during a session. That, however, requires user approval with each new connection. This means that when you get a remote session request, you can control which rights you grant to the person on the other end, including full access to your device. This is typically used when someone needs temporary control over a system, such as for IT support or troubleshooting.

Yes, Unattended Access is safe when using a trusted remote access solution like AnyDesk. To use Unattended Access, you need to set up a password on the remote device, and access is only granted when the correct password is entered. For an added layer of security, you can also set up Two-Factor Authentication, as it prevents unauthorized access even if the password is compromised.

Remote Support is when a IT support agent provides real-time assistance to a user remotely. In this case, the remote connection requires user approval before access is granted. Remote support is commonly used for troubleshooting, customer assistance, and IT help desk services, where a technician connects to a device only when needed.

Unattended Access, however, is an AnyDesk feature that allows remote connections to a device at any time, without user intervention. This is commonly used for system maintenance, software updates, and remote work, making it ideal for businesses that need to manage multiple devices remotely without user interaction.

Setting up Unattended Access on AnyDesk is simple. If you are using AnyDesk 7 for Windows and newer versions, go to Settings > Security > Permissions > Permission Profile > Unattended Access. Then, set up a password to access this device remotely using Unattended Access.

If you're using AnyDesk for any other operating systems or you have a Windows version earlier than AnyDesk 7, then Unattended Access settings can be found under Settings > Security > Unattended Access. For more detailed instructions, refer to this Help Center article.

By default, Unattended Access is disabled on AnyDesk. So, you can only use this feature if you manually set up Unattended Access on your device. If you have already enabled Unattended Access on your AnyDesk client and you would like to disable it, check the step-by-step instructions on how to do so on this Help Center article.

While there is no functionality called Attended Access, the opposite of Unattended Access would be a remote connection that requires someone to be present on the remote end to either approve or decline the connection request. This kind of connection is often used for IT support and troubleshooting, where the user needs to allow access each time someone needs to connect to their device.

With Unattended Access, on the other hand, no user interaction is needed. Once it is set up with a password, remote sessions can be initiated at any time, making it a practical solution for businesses, IT administrators, and professionals who need seamless remote access to their devices.

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Learn more about the technical details of Unattended Access

Connecting to a remote PC via AnyDesk's unattended access

Blog: What is Unattended Remote Access?

Discover Unattendend Access and how easy the set up works in just a few steps.